Deborah Gilbertson
SAFe Program Consultant (SPC)
SAFe Agilist Certification
Certified ScrumMaster®
Certified Project Management Professional, PMP
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Parkers Prairie Floral & Greenhouse
Purchased the small business, Parkers Prairie Floral & Greenhouse, in 2007, providing fresh cut flowers, floral arrangements (for all occasions), silk flowers, green plants, gardening and landscaping plants and supplies, cards, and gifts to customers.
Business Owner / Operator
- Developed sales and marketing initiatives resulting in increased revenues by 15% year-over-year, improved public relations, and expanded customer base and satisfaction.
- Expanded consumer exposure to the services and offerings through creating, launching, and managing a business website, providing for an increase in internet orders monthly.
- Cross trained staff and modified staff scheduling to reduce labor expense by 5%.
- Incorporated non-perishable, gift products for consumers to increase ticket sales by 7%.
- Evaluated business operations, identifying and implementing improvements to operational efficiency, employee productivity, product quality, and customer satisfaction.
- Responsible for P&L and balance sheet financial management.
Deborah Gilbertson © 2017